At Hess UnAcademy, we are committed to providing high-quality, engaging digital resources for homeschooling families. Because all of our products are digital downloads, we are unable to offer refunds once a purchase has been completed and the product has been delivered.
All Sales Are Final
Due to the instant-access nature of our digital products (PDFs, worksheets, printables, curricula, planners, and more), all sales are final and non-refundable. Once your order is confirmed and the files are available for download, we cannot offer returns or exchanges.
Before You Buy
We encourage you to:
- Carefully read the product description and preview images.
- Reach out to us with any questions before purchasing.
If you are unsure whether a product is right for you, feel free to contact us at team@hessunacademy.com. We’re happy to help you find the best fit for your homeschool needs.
Download Issues
If you experience any technical issues accessing your download:
- Please check your email for the download link.
- Ensure you’re using a device and browser that support PDF downloads.
Still need help? Contact us at team@hessunacademy.com, and we’ll do our best to resolve the issue promptly.